SSL Encryption • Data Protection

bash8's Privacy Policy —
Your Information, Our Responsibility

The security of your personal information is bash8's highest priority. We clearly explain here what information we collect, how we use it, and how we keep it protected.

Welcome to the bash8 platform. This Privacy Policy ("Policy") applies to the bash8 website (bash8.bar) and all services provided through it. This Policy has been prepared to inform you how we collect, process, store, and protect your personal information.

bash8 treats user privacy with the utmost seriousness. By registering on our platform or using our services, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please stop using our platform and contact our support team.

Important: This Policy applies only to services provided through the bash8 platform. Third-party websites or applications — which you may access through bash8 — follow their own privacy policies, and bash8 is not responsible for those.

To provide safe and quality services on the bash8 platform, we collect the following types of information:

2.1 Identity Information

  • Full name
  • Date of birth (for age verification)
  • National ID number or passport number (for identity verification)
  • Email address
  • Mobile number

2.2 Financial Information

  • Mobile banking account numbers (bKash, Nagad, Rocket)
  • Transaction history — deposit and withdrawal records
  • Deposit and withdrawal amounts

2.3 Technical Information

  • IP address
  • Device type, operating system, and browser information
  • Login and logout timestamps
  • Activity logs on the platform
  • Cookie and session data

2.4 Gaming Information

  • Betting history and results
  • Preferred games and categories
  • Bonus claims and usage details
  • VIP tier status

bash8 collects information in the following ways:

  • Directly provided information: Information you provide when filling out registration forms, going through identity verification, and communicating with customer support.
  • Automatic collection: Information collected automatically through technical means (cookies, log files, etc.) while you use our platform.
  • Payment processors: Financial information obtained when transactions are completed through bKash, Nagad, and Rocket.
  • Identity verification services: Information received from authorized third parties for verifying national ID cards or other documents.

bash8 uses collected information only for the following legitimate purposes:

4.1 Service Operations

We use your information to create and manage your account, process financial transactions, provide gaming services, and ensure the security of your account.

4.2 Identity Verification & Fraud Prevention

Your information is used for identity verification following Know Your Customer (KYC) principles, age confirmation, and prevention of fraud or money laundering.

4.3 Customer Support

We use your information to resolve your issues and communicate with you effectively through bash8's 24/7 live chat and email support services.

4.4 Service Improvement

Information is used for analytical purposes to continuously improve our platform's technology, security measures, and user experience.

4.5 Meeting Legal Obligations

Information may be retained and disclosed where necessary to comply with applicable laws, regulations, and directions from regulatory authorities.

bash8 does not sell, rent, or transfer your personal information to third parties for marketing purposes. However, information may be shared in the following circumstances:

  • Payment partners: bKash, Nagad, and Rocket — only the information necessary to complete transactions.
  • Identity verification services: Authorized service providers to complete the KYC process.
  • Game software providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, JILI, PG Soft, NetEnt, and Microgaming receive only the minimum information necessary for game operations.
  • Legal obligations: When required to respond to court orders, government directives, or legitimate requests from law enforcement agencies.
  • Business transfers: In the event of a full or partial merger or acquisition of bash8's business operations, where users will be notified in advance.
Third parties that process information on our behalf are contractually bound to comply with bash8's privacy standards. We never sell your information to advertisers or data brokers.

Cookies and similar technologies are used on the bash8 website. Cookies are small text files stored in your browser.

6.1 Cookies We Use

  • Essential cookies: Essential for the core functioning of the platform — maintaining login sessions and ensuring security.
  • Functional cookies: For remembering your preferences (such as language and theme settings).
  • Analytical cookies: For understanding which parts of the platform are used most — fully anonymous data.

6.2 Cookie Controls

You can disable cookies through your browser settings. However, disabling essential cookies may cause some platform functions to not work properly.

bash8 retains your information only for as long as necessary. Retention periods are determined based on the type of information and its purpose:

  • Active account information: Retained for the entire duration the account remains active.
  • Closed account information: Retained after account closure for as long as needed to meet legal obligations.
  • Financial transaction records: Retained for the period required under applicable financial regulations.
  • KYC documents: Retained for the period required under applicable law.

Once the retention period ends, we securely delete or fully anonymize your information.

bash8 applies industry-standard security measures to protect your personal and financial information:

  • SSL/TLS encryption: All data transmissions are secured through SSL encryption.
  • Data encryption: Stored sensitive information is kept in encrypted form.
  • Access controls: Strict role-based access controls — only authorized personnel can view user data.
  • Regular security audits: Regular security assessments are conducted to identify potential vulnerabilities.
  • Two-factor authentication: Two-factor authentication (2FA) to prevent unauthorized access to accounts.
  • Firewall & intrusion detection: Suspicious activity is monitored and blocked in real time.

No method on the internet is 100% secure. However, bash8 makes every effort to protect your information. If you suspect any security issue, notify our support team immediately.

Every user of the bash8 platform has the following rights regarding their personal information:

9.1 Right to Access Information

You may request a copy of all personal information we hold about you.

9.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. In many cases, you can update your information directly from your account settings.

9.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations, some information may not be possible to delete.

9.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted.

9.5 Right to Data Portability

You may request to receive your information in a structured, commonly used format.

9.6 Right to Object

You may object to the processing of your information for specific purposes.

To exercise any of the above rights, contact us by email at: [email protected] — our team will generally respond to your request within a reasonable time.

bash8 is a platform strictly for adults. This service is available only to those aged 21 or above. We do not knowingly collect information from any minor.

We verify age during registration and through the identity verification process. If, for any reason, a minor's information enters our system, the associated account will be closed and the information deleted as soon as it is identified.

If you believe a minor is using our platform, please notify our support team immediately.

bash8 may update this Privacy Policy from time to time. Reasons for changes may include:

  • Changes to applicable laws or regulations
  • Introduction of new services or technologies
  • Security System Improvements
  • Significant Changes to Business Operations

If any significant changes occur, we will notify you via email or through a clear notice on the platform. Continuing to use the platform after the changes means you are accepting the new policy.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact us:

Support Team Contact

Live Chat

24/7 Live Support (in Bengali and English)

Hours

Around the clock, seven days a week

Read our other policies and support pages to learn more about your rights and responsibilities.

Terms & Conditions Responsible Gaming FAQ